Post-Layoff Resources

NOTIFICATION OF UPCOMING POST-LAYOFF SUPPORT SESSIONS

The Personnel Department is working with various City partners to host "Post-Layoff Support Sessions" to employees affected by layoffs. These sessions will include benefit and payroll information, wellness resources, re-employment opportunities, and more. Information on these sessions will be made available to employees as they are finalized. 

If you would like to submit ideas on what other topics/areas to cover during post-layoff sessions, please provide input on the Post-Layoff Session Survey

BENEFITS COVERAGE NOTICE: POST-LAYOFFS

The Personnel Department is working with various City partners to host "Post-Layoff Support Sessions" to employees affected by layoffs. These sessions will include benefit and payroll information, wellness resources, re-employment opportunities, and more. Information on these sessions will be made available to employees as they are finalized. 

If you would like to submit ideas on what other topics/areas to cover during post-layoff sessions, please provide input on the Post-Layoff Session Survey

LAwell Program Benefits and Layoffs Contact Info:

LAwell website
Benefit Termination Effective** Continuation Option Provider Contact Information
Medical Insurance Coverage Ends Same Day Employment Ends*
Dental Insurance The termination date listed in Workday will be the last day of coverage. Can be continued via successful COBRA enrollment.
May also apply for marketplace coverage at CoveredCA.com**
Refer to COBRA notice***
Online COBRA Information: keepinglawell.com/cobra
Vision Insurance
Life Insurance May apply to port or convert coverage. Email: LAwell_LifeIns@metlife.com
Phone: (949) 471-2264
Disability Insurance Example: If layoff is effective in Workday on August 1, 2025, benefits will end at 11:59pm on August 1st. Not Available. If you already have a claim on file with Standard, continue to respond to their communications. Any approved disability benefit will continue to be paid for the duration of your disability, even after employment ends. Phone: (844) 505-6025
Accidental Death and Dismemberment Insurance May apply to port or convert coverage. Email: LAwell_LifeIns@metlife.com
Phone: (949) 471-2264
Healthcare Flexible and Dependent Care Reimbursement Accounts Ability to incur new expenses ends the same date employment ends. Can file claims up until April 30, 2026 Not Available. Any remaining balance is forfeited. No exceptions. Phone: (888) 868-3539
Web: myameriflex.com
Parking/Transit Accounts Can file transit (TSA) claims for up to 90 days after employment ends. Any parking (PSA) balance remaining will be forfeited. Not Available. Any remaining balance is forfeited. No exceptions. Phone: (877) 924-3967
Web: wageworks.com
Support Plus - Employee and Family Assistance Program End of the calendar month where employment ends. Not Available. Phone: (800) 213-5813
Web: Liveandworkwell.com
use the access code: CityofLA
LIVEwell Employee Wellness Program Any available cash rewards earned through Personify Health must be redeemed within 60 days of termination date. Not Available. Email: support@personifyhealth.com
Phone: 888-671-9395

Important Notes for Employees

* Processing time varies and may affect the appearance of coverage in outside (non-City) systems. In many cases, provider systems (e.g. medical, dental, etc.) will not be updated timely. Employees will be financially responsible for any services they or their dependents seek after their effective employment termination date.

** Being laid off qualifies as a Life Event.

  • You may be able to enroll in a spouse’s, domestic partner’s, or parent’s health plan. Contact their HR/benefits department right away.
  • This also qualifies as a life event under the healthcare market place. Apply at CoveredCA.com to see if you qualify for state/federal subsidized health care, including Medi-Cal/Medicaid.

*** COBRA Enrollment

  • Coverage is retroactive to your last day
  • You typically have 60 days to elect coverage after receiving your COBRA packet

**** EFAP Support available until Month-End:

  • Services include mental health counseling, financial advice, and legal referrals
  • Contact Optum directly at (800) 213-5813, or visit Liveandworkwell.com using the access code: CityofLA

Mental Health & Financial
Counseling Services

“SUPPORT PLUS” -  EMPLOYEE AND FAMILY ASSISTANCE PROGRAM (EFAP)

It is understandable that employees may be experiencing stress during this process and are encouraged to use the City’s Employee and Family Assistance Program (EFAP) for support.

What is it?
Support Plus is an employee and family assistance program.  The City’s EFAP provides: access to counseling and emotional support services; legal and financial resource services with the ability to speak with an attorney or access legal document support; and, convenience service support which can help identify finding support services (e.g., day care, lodging options, etc.)

Services are available to anyone in your household for free.

Service Free Session Available
Counseling session with certified Clinician or Counselor Five (5) free in-person or virtual sessions, per person, per incident/topic, per year
Legal consultation with an Attorney Free 30-minute session per issue, per year
Financial consultation Free 30-60 minute session per issue, per year

*Discounted rates are available to continue services on each issue once the free sessions are exhausted.

How to Access
Call 800-213-5813 and use Access Code: CityofLA  (Available 24/7)

general support information

The following is contact information for Employee Assistance Programs covering other groups of City employees:

Harbor Department Employees:   
(800) 367-7474

Department of Water and Power Employees:
(888) 439-7327

Los Angeles Police Relief Association:
(888) 285-2858

United Firefighters of Los Angeles City:
(800) 252-8352 Ext. 225

Emotional Wellness Support
for LAwell Members

Resources for employees & dependents enrolled in health coverage with Kaiser or Anthem

Free Wellness Apps available
through the Employee and
Family Assistance Program

These free wellness apps are included as part of the Employee and Family Assistance Program to help support your mental and emotional wellbeing:

Optum Assist

Your support system, anytime and anywhere. With this app, you can:

  • Learn about Support Plus (Employee & Family Assistance Program)
  • Speak with an Emotional Wellbeing Specialist
  • Search for and schedule appointments with providers
  • Access articles and videos on anxiety, caregiving, parenting, relationships, and more

Access Code: CITYOFLA

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AbleTo

Need help managing stress, anxiety, or depression? This eight-week virtual coaching program offers personalized support and guided tools to build real coping skills—on your schedule. Includes 24/7 access to additional mental health resources.

Access Code: CITYOFLA

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Calm

Reduce stress, improve sleep, and bring more mindfulness to your day. Calm is one of the world’s most popular wellness apps—and it’s free for you.

Access Code: CITYOFLA

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